If using at home, and not on an A-Frame, please ensure your rigging point is installed by a QUALIFIED rigger & ideally load rated. Aerial fitness can be highly dangerous if your equipment is not installed correctly.
Please DO NOT install your own hooks / dynabolts / anchor points. For your own safety - it is worth spending the money to have your equipment rigged correctly!
Always use rated carabiners & Slings.
Please Note - Lyra's do not come with rigging hardware- LYRA ONLY
Our warehouse is situated in Sydney. Once your order is placed please allow 1-2 business day's for our warehouse to pick & pack your order, then once the courier collects delivery is 7-10 working days (from collection date) anywhere in Australia. To ensure we have no hassles, please include your postcode, and your mobile number so that we can contact you if we need to!
*Please be aware that these delivery times are approximate only. We CANNOT guarantee delivery any sooner than 7-10days from courier collection (not the time of your order) Please take into consideration unforeseen or unplanned circumstances that may be out of our control Eg. warehouse delays, courier pick-up delays, roads & traffic, high volume of orders to dispatch.
Especially given the COVID situation & sporadic lockdowns - shipping times may vary.
We do not offer "Change of Mind" exchanges for Healthy & Safety Reasons. We only offer refunds or credit on new unopened / unused product returns. Return Costs on "Change of Mind" orders are to be covered by the purchaser.
Please email the sales team for any information or questions relating to Warranty or Returns.