Shipping Times
Our warehouse is situated in Sydney. Once your order is placed please allow 1-2 business day's for our warehouse to pick & pack your order, then once the courier collects delivery is 7-10 working days (from collection date) anywhere in Australia. To ensure we have no hassles, please include your postcode, and your mobile number so that we can contact you if we need to!
*Please be aware that these delivery times are approximate only. We CANNOT guarantee delivery any sooner than 7-10days from courier collection (not the time of your order) Please take into consideration unforeseen or unplanned circumstances that may be out of our control Eg. warehouse delays, courier pick-up delays, roads & traffic, high volume of orders to dispatch.
Especially given the COVID situation & sporadic lockdowns - shipping times may vary.
For more information on shipping click here
Returns, Exchanges, Change of Mind
We do not offer "Change of Mind" exchanges for Healthy & Safety Reasons.
We only offer refunds or credit on new unopened / unused product returns.
Return Costs on "Change of Mind" orders are to be covered by the purchaser.
Please email the sales team for any information or questions relating to Warranty or Returns.
To start a return click here:
To read our full Terms & Conditions of Sale please click here
Warranty:
12 months Manufacturing Warranty
For more information on Returns & Warranty click here
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